Effective Date: 1st August 2025

Welcome to www.dikshalalwani.com. Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website [www.dikshalalwani.com] and our services, including 1:1 sessions, online courses, retreats, and any payments made through our platform.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Billing address
• Payment details (processed securely through third-party payment gateways)
• Any details you voluntarily provide when booking a session, filling out a form, or contacting us

b. Technical Information

• IP address
• Device type and browser
• Usage data (pages visited, time spent, etc.)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for purposes including but not limited to:

• Booking and managing your sessions, courses, or retreats
• Sending confirmations, reminders, and relevant updates
• Processing payments securely
• Improving our website and services
• Sending newsletters or promotional content (only if you opt in)
• Responding to inquiries and providing customer support
• Complying with legal or regulatory requirements

3. Payment Processing

All payments are handled via secure third-party gateways (e.g., Razorpay, Stripe, PayPal). We do not store your payment card information on our servers. Please refer to their respective privacy policies for details on how your payment data is handled.

4. Data Security

We implement industry-standard security measures to protect your information. While no system is 100% secure, we take reasonable precautions to ensure your data is protected from unauthorized access, misuse, or disclosure.

5. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data with:

• Trusted third-party service providers (e.g., email or payment processors) to support our services
• Government or regulatory authorities if required by law
• With your consent, in any other instance

6. Your Rights

As a user, especially within India under the Digital Personal Data Protection Act (DPDP Act), 2023, you have the right to:

• Access the data we hold about you
• Request correction or deletion of your data
• Withdraw consent for communication at any time
• Lodge a complaint with the relevant data protection authority

To exercise your rights, contact us at: yogabydiksha@gmail.com

 

7. Cookies and Tracking

We use cookies to improve user experience and gather analytics. You can manage your cookie preferences in your browser settings. Disabling cookies may affect the website’s functionality.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., YouTube, Instagram). We are not responsible for their privacy practices. Please read their privacy policies before sharing any data.

9. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors. If you believe we have inadvertently collected such information, please contact us for deletion.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised effective date. Continued use of the website after changes constitutes your acceptance.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Name: Diksha Lalwani
Email: yogabydiksha@gmail.com
Website: www.dikshalalwani.com